Hassle-Free WordPress Hosting, Maintenance & Support for Agencies & Designers
We take care of your clients’ websites, so you don’t have to.
You build beautiful websites for your clients, but now there’s a problem…
Lack of Time
Keeping websites updated and secure takes time out of your busy day.
Distractions
15-minute website maintenance requests take over your to-do list.
Stress
Keeping on top of updates and backups is stressful and annoying.
Worry
You’re afraid your clients will get hacked if you miss a WordPress update.
Annoyance
You can’t focus on the work you really want to be doing.
We take the stress and annoyance out of hosting, maintaining and supporting WordPress websites.
Hand off your clients’ sites to WP Support Plan by Ladder Creative, and move on to your next project with complete peace of mind. We’ll take care of the day-to-day stuff: Hosting, backups, updates, security and support. Your clients remain your clients, and we’ll check in with you if your client requests big changes to their website or other new projects.
HOW IT WORKS
1
Contact us to get started. We personally connect with every designer, developer, agency or website owner we work with.
2
Pick a plan and fill in your client’s website details in a secure form.
3
Choose to bill your client yourself (discount available for 10 or more sites), or have us bill your client directly.
Done!
Relax while we take care of your client’s site.
Add Website Policies
Over a dozen states have implemented or are considering laws to protect Personally Identifiable Information (PII). Most websites collect some form of PII about their visitors. This may be a name or email address or IP address or type of device the visitor uses.
We make it easy to get your website policies set up. We have partnered with Termageddon, a company that helps create website privacy policies, cookie notices, and more, and keep them updated as laws change. See our Add Policies page for details.
HOSTING, MAINTENANCE & SUPPORT PLANS
Essential
Includes Hosting- Billed at $600/year.
- Includes up to 90 minutes of initial set up at no additional charge.
- Choose to bill your clients yourself (discount available for 10 or more sites), or have us bill your clients directly.
- 24/7 emergency hosting support.
- Dedicated WordPress Hosting Environment via our managed WordPress hosting partner.
- Daily backups.
- Built in security for your site, including malware removal.
- Staging site lets you test changes behind the scenes, then easily make them live.
- WordPress Core updates.
- Theme updates.
- Plugin updates.
- Uptime monitoring.
- Spam filtering.
- Daily Security Scans.
- SSL and CDN are included.
- Select Premium Themes and Plugins included.
- Add on Website Policies and keep them updated through our partner, Termageddon, for $119/year plus $100 setup fee. See our Website Policies page for details.
Comprehensive
Includes Hosting- Billed at $1,320/year.
- Includes up to 90 minutes of initial set up at no additional charge.
- Choose to bill your clients yourself (discount available for 10 or more sites), or have us bill your clients directly.
- 24/7 emergency hosting support.
- Dedicated WordPress Hosting Environment via our managed WordPress hosting partner.
- Daily backups.
- Built in security for your site, including malware removal.
- Staging site lets you test changes behind the scenes, then easily make them live.
- WordPress Core updates.
- Theme updates.
- Plugin updates.
- Uptime monitoring.
- Spam filtering.
- Daily Security Scans.
- SSL and CDN are included.
- Select Premium Themes and Plugins included.
- Add on Website Policies and keep them updated through our partner, Termageddon, for $119/year plus $100 setup fee. See our Website Policies page for details.
- Up to 12 hours per year of additional website support including content changes, minor site updates, and training.
Maintenance Only
Hosting Not Included- Billed at $600/year.
- Set up time starts at 1 hour, billed at our current hourly rate.
- Choose to bill your clients yourself (discount available for 10 or more sites), or have us bill your clients directly.
- Nightly backups.
- WordPress Core updates.
- Theme updates.
- Plugin updates.
- Uptime monitoring.
- Spam filtering.
- Daily Security Scans.
- Add on Website Policies and keep them updated through our partner, Termageddon, for $119/year plus $100 setup fee. See our Website Policies page for details.
Maintenance Plus
Hosting Not Included- Billed at $1,320/year.
- Set up time starts at 1 hour, deducted from included support time.
- Choose to bill your clients yourself (discount available for 10 or more sites), or have us bill your clients directly.
- Nightly backups.
- WordPress Core updates.
- Theme updates.
- Plugin updates.
- Uptime monitoring.
- Spam filtering.
- Daily Security Scans.
- Add on Website Policies and keep them updated through our partner, Termageddon, for $119/year plus $100 setup fee. See our Website Policies page for details.
- Up to 12 hours per year of additional website support including content changes, minor site updates, and training.
WHY US?
We’re Betty and Scott Taylor of WP Support Plan by Ladder Creative LLC.
A few years ago, a designer friend of ours was complaining about the hassle of keeping her clients’ WordPress sites updated. We’ve always provided hosting and maintenance for the WordPress sites that we build, so we offered to do the same for her sites. She was so happy to be able to concentrate on the work she wanted to do without worrying about keeping clients’ sites up-to-date and dealing with the distraction of small website requests that she began referring us to her colleagues, friends, and clients. WP Support Plan was born.
We believe in community, not competition, so we’re happy to be able to provide our fellow designers and developers with a service that meets the end goal of happy clients with websites that function well for the long run.
WordPress website hosting, maintenance and support isn’t all we do. You can find out more at laddercreative.com.
WHAT OUR CLIENTS SAY
“Betty Taylor and the team at Ladder Creative are a top notch professional organization. I am the Executive Director of a bar association and we have been impressed with their responsiveness and quality of their web design. I would highly recommend Ladder Creative for your web design and support needs.”
“Ladder Creative (WP Support Plan) provides website hosting, maintenance, and support for our clients’ websites, and we are happy that they do. They make our days easier by taking care of the ongoing tasks so we can concentrate on the big picture. And they are super responsive when we have a question or need to troubleshoot an issue. They are a great partner for our agency.”